Fix it
Ice Maker Not Working? Fixes (2026)
Ice maker problems solved: no ice production, small or cloudy cubes, leaks, and strange noises.
Most ice maker failures are water supply, scale, or temperature. Work through these before calling for service.
Machine runs but makes no ice
Check the water first: an empty or low tank is the cause more often than owners admit, and a kinked or frozen supply line starves plumbed units. On countertop models, confirm the tank is seated properly; the sensor will not run the pump otherwise. If water is fine, check ambient temperature: ice makers struggle above 90 F ambient, so a garage unit in August may simply be too hot to freeze. Give it shade and ventilation before assuming failure.
Cubes are small, hollow, or malformed
Low water pressure or a partially blocked inlet is the usual suspect: clean the inlet screen and confirm full flow. On tank models, low water level reduces fill per cycle. Scale on the evaporator also insulates it and shrinks cubes; run a manufacturer cleaning cycle with descaler. If cubes were fine and shrank gradually, scale is almost certainly the story.
Ice tastes bad or smells off
Stale tank water is the top cause: empty and refill the reservoir, and do not let water sit for days between uses. Run a cleaning cycle with the manufacturer-recommended cleaner, then two rinse cycles. A new plastic taste fades after the first few batches; discard them. Persistent odors after cleaning suggest the bin needs a baking-soda scrub or the water source itself is the problem; try filtered water.
Water leaking from the unit
Unplug it and find the source before running it again. On countertop units, overfilling past the max line is the common cause, along with a bin that overflowed because the full sensor is iced over; empty and restart. On plumbed units, check the supply connection and the drain line for kinks or clogs; a clogged gravity drain backs water up fast. Cracked tanks and failed seals need parts, not troubleshooting.
Questions, answered
Why is my ice maker so loud?
Some noise is normal: compressors hum and harvest cycles clatter. New loudness usually means the unit is not level (vibration amplifies) or the fan is iced up. Level it first; persistent grinding means a failing fan or pump.
How do I descale an ice maker?
Use the manufacturer's cleaning cycle with their recommended descaler or a vinegar solution, then run at least two full rinse cycles. In hard-water areas, descale monthly; elsewhere, quarterly is enough. Never use bleach.